Shipping policy

Shipping Rates

• Standard Shipping: $6.34 (3-5 business days)
• Express Shipping: $29.00 (1-2 business days)

Processing Time

All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day. You will receive a confirmation email with tracking information once your order ships.

International Shipping

We ship worldwide! International shipping rates and delivery times vary by destination. Customs fees and import duties are the responsibility of the recipient.

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can track your package through our carrier's website for real-time updates on delivery status.

30-Day Return Policy

We want you to love your Marjita watch. If you're not completely satisfied, you may return your purchase within 30 days of delivery for a full refund or exchange.

Return Conditions

• Item must be unworn and in original condition
• All original packaging, tags, and documentation must be included
• Watch must not show signs of wear or damage
• Original purchase receipt or order confirmation required

How to Return

1. Contact our customer service team to initiate a return
2. We'll provide you with a prepaid return shipping label
3. Pack your item securely in its original packaging
4. Attach the return label and drop off at any carrier location
5. Once received, we'll process your refund within 5-7 business days

Exchanges

If you'd like to exchange your watch for a different model or size, please contact our customer service team. We'll be happy to help facilitate an exchange at no additional cost.

Non-Returnable Items

• Personalized or engraved watches
• Items marked as final sale
• Watches damaged due to misuse or accident